The Parish Council and David Newman have been investigating ways to improving responses to Emergency Situations for Goldhanger residents.
1) Due to the rural location of our village we have to accept that it takes time for Emergency Services to reach Goldhanger, so the Parish Council are seeking funding for a defibrillator and volunteers for a Village Emergency Telephone System (VETS) who can fetch the defib after 999 has been called.
2) Secondly, how easy is it for Emergency Services to find your property when they reach Goldhanger? David Newman has kindly produced a schematic of house names and numbers to assist First Responders, and the First Responders have given advice on how residents can help the emergency services and their neighbours.
3) Whilst a defibrillator doesn’t require any training to use, we are intending to host a First Aid course in the village, as often it is the care received in those vital first few minutes that make the difference. The cost will depend on numbers. If you are interested in booking a place, please contact;
Tel: 01621 788419
4) Additionally, as a village we do not have any First Responders and rely on them coming from either Heybridge or Tollesbury. On average, First Responders attend 3-4 emergency calls per month in Goldhanger, so it makes sense to have some volunteers in our parish. We intend to hold an information session for those who may be interested, this will cover what is involved and the commitment and training required, so please do come along before making your decision.
Advice from First Responders
From recent experience we know that ambulance crews, paramedics and first responders have difficulty finding locations in our village for several reasons: some house numbers and names are missing or are very difficult to see from the road, some of the numbering does not follow the normal logical sequence, and the village has no street lighting. It has been pointed out to us that clear numbering not only enables the responders to find your property, but also saves vital minutes in finding friends and neighbour’s properties nearby. NHS call handlers will normally ask the caller to open the front door and put on all the lights at night.
Sadly, as there are no volunteer first responders based at Goldhanger, the 999 service frequently ask first responders from Heybridge or Tollesbury to attend calls to the village but they are not as familiar with the village as they are with their territory. The Parish Council has contacted these local groups and offered to produce detailed maps indentifying the locations of all the house names and numbers. The offer was gratefully accepted and maps have been delivered.
However, maps alone do not solve all of the problems and the first responder team leaders have asked the Parish Council to encourage all residents to ensure that their house numbers are clearly visible.
Furthermore they advise us that properties with electric gates and with a key safe outside the front door often create a further inhibitor and delay. If access to a property cannot be immediately obtained it is ambulance service policy to call the police and wait for them to arrive and make a forced entry, which can cause a long delay. Therefore it is also recommended that those living alone ask a trusted neighbour to retain a key, and it would be wise to open electric gates after calling 999, or if this is not practical, the access codes should be given to the 999 call handler so that they can be passed onto ambulance crews and first responders.
If you would like to know more about any of the above, please contact:
Julia Bourn – Goldhanger Parish Council
Tel: 01621 788298